Independent technology services

Est. 2020 — Working internationally

01 Managed Services / Website Monitoring

Know when the website stops responding.

Automated availability monitoring with a limited human review of alerts. The service detects and reports interruption; it does not include maintenance or repair.

Monthly price
€39
Billing
Per month, in advance
Allowance
15 minutes human alert review

Monthly subscription

€39 per month

Billed monthly in advance · No minimum term · 14 days' cancellation notice

01 / WEBSITE MONITORING

We check that the website responds and that key pages return the expected result. A failed check raises an alert, and the included human review provides an initial assessment of whether the alert indicates a genuine availability problem.

The subscription covers monitoring and alert review, not remediation. If an alert requires corrective work, that work is discussed and approved separately.

What is included

  • Automated website availability monitoring
  • Downtime detection
  • Alert notifications
  • Up to 15 minutes of human alert review per month
  • Initial assessment of monitoring alerts
  • Basic investigation to determine whether an alert indicates a genuine availability problem
  • Customer notification and recommendations for further action

02 Monthly allowance

Included Human Alert Review.

The allowance is a monthly allocation, not a guaranteed response time or an unlimited amount of work. It applies to this subscription and expires at the end of each billing month.

What it covers

  • Initial assessment of an availability alert
  • Basic investigation to determine whether the problem is genuine
  • Customer notification and recommendations for further action
  • The allowance is cumulative per subscription per month, not 15 minutes per alert

What it does not cover

  • General technical support
  • Website maintenance
  • Corrective technical work
  • Malware removal
  • Repairing a website or application
  • Extensive investigations
  • Emergency incident response
  • Guaranteed immediate response
  • 24/7 human monitoring or support

When the allowance is exhausted

When the monthly review allowance is used, further alerts are still recorded and notified, but additional human investigation is not included in the subscription. Any further investigation or corrective work is quoted separately and only undertaken with your approval.

How additional work is approved

Additional investigation or corrective work is not performed automatically. We explain what is required, obtain your approval and quote the work separately where appropriate.

Standard additional technical work: €75 per hour, 15-minute minimum billing increment.

Additional work and subscription terms

03 Other plans

Compare the rest of the range.

Each plan has a different scope and allowance. The monitoring plans include human alert review; the care plans include corrective technical support.

Next step

Tell us what needs to work.

An existing website, a new application or infrastructure that needs attention. Start with the problem and we will tell you what we can take on.